New Red River ReliefLine: Online peer support for students

Students here at RRC have so much on their plates that life can easily become overwhelming. Sometimes connecting with a peer who really listens can be just what someone needs in order to feel validated, put problems in perspective, and move forward in a healthy way.

We’re happy to announce the launch of Red River ReliefLine – a confidential, anonymous, online, 24/7 peer support service that is available free of charge to students.

Students can link to the service here to connect with a trained peer listener, using their computer, tablet or smart phone.

To become a user, you’ll be asked to share your email address, date of birth and a unique username. Other users and listeners will not be able to see your email address or date of birth.

Listeners From Around the World

Listeners complete online training in active listening and providing compassionate support over chat. Listeners are not counsellor or therapists and do not give advice or conduct therapy. Listeners do, however, provide emotional support and a safe space to sort out what happening in your life.

Red River ReliefLine is a customized version of the service called 7 Cups of Tea that has users and listeners from all over the world. This means that students can access listeners who speak a wide variety of languages. We hope this feature will be particularly helpful for our refugee, immigrant, and international students.

In addition to supportive chat conversations, students can access simple therapeutic exercises through ReliefLine, using the Growth Path feature.

It can feel risky to reach out for the first time, but getting support from a kind listener can be so worth it! We encourage students to use ReliefLine whenever they need it.

If you’d like more information about ReliefLine, have comments about your experience with it, or are interested in becoming a listener, please contact Breanna at blsawatzky@rrc.ca or 204-632-2061.