Red River ReliefLine – 24/7 Student Support

Students here at RRC have so much on their plates that life can easily become overwhelming. Sometimes connecting with a peer who really listens can be just what someone needs in order to feel validated, put problems in perspective, and move forward in a healthy way.

Access ReliefLine as a user

Students can access free, anonymous, 24/7 online support from trained peer listeners, using a computer, tablet or smart phone at Red River ReliefLine.

To become a user, you’ll be asked to share your email address, date of birth and create a unique username. Other users and listeners will not be able to see your email address or date of birth.

Password: rrc_rebels

Become a trained listener on ReliefLine

Complete online training modules to become a Red River ReliefLine peer listener and provide emotional support to fellow students.

Listeners complete online training in active listening and providing compassionate support over chat. Listeners are not counsellor or therapists and do not give advice or conduct therapy. Listeners do provide emotional support and a safe space to sort out what happening in your life.

Red River ReliefLine is a customized version of the service called 7 Cups of Tea that has users and listeners from all over the world. This means that students can access listeners who speak a wide variety of languages. We hope this feature will be particularly helpful for our refugee, immigrant, and international students.

In addition to supportive chat conversations, students can access simple therapeutic exercises through ReliefLine, using the Growth Path feature.

It can feel risky to reach out for the first time, but getting support from a kind listener can be so worth it! We encourage students to use ReliefLine whenever they need it.

If you’d like more information about ReliefLine or have comments about your experience with it, please contact Breanna at blsawatzky@rrc.ca or 204-632-2061.