To use Member eClaims, you must be registered for GroupNet™ for Plan Membersand signed up for Direct Deposit of claims payments.
How Member eClaims Works:
You will see a ‘Submit a claim’ link under the Claims section once signed in to GroupNet™ for Plan Members. Claims can be submitted following these steps:
1. Select Type of Claim Submission Method
- If coordinating regular benefits and the HCSA, select Health, Drugs, Vision & Dental Plan Type.
- If only submitting a claim to the HCSA, select the HCSA/Medi-Dent Account Plan Type.
2. Select Type of Claim
- If you answer ‘yes’ to the question to reimburse any unpaid portion from your spending account, the claim will automatically be considered under the HCSA.
- If the claim is submitted only to the HCSA, you must select the check box that acknowledges you understand the claim will not be applied to any Health, Drugs, Vision or Dental plan.
3. Enter Provider information.
4. Select a Patient.
5. Enter in the Expense Details.
- If you answer ‘yes’ if the claim has been submitted to or paid in part by another group plan, you must enter the amount paid by the other insurance carrier in the box “Other Insurance Paid”.
6. Read and Agree to the ‘Terms and Conditions’ and the ‘Claim Summary and Consent’ sections.
7. View or Print the Confirmation and Summary of your online claim.
Once your claim has been adjudicated, you will receive confirmation via an email notification or text message to your mobile phone.
If your Great-West Life ID card is lost or misplaced, replacement cards can be requested online through the GroupNet™ for Plan Members site.
Tips to Completing Paper Claim Forms
For many employees, submitting claims for reimbursement can be confusing; from deciding which form to use, to where to find the required information. Submission of incomplete forms can cause delays in processing and payment.
The following are some tips to assist you when completing and submitting Great-West Life claim forms:
All Health claims, including Vision claims, are to be submitted on a Healthcare Expense Statement.
All Dental claims not submitted electronically by your Dentist are to be submitted on a Dentalcare Expenses Statement. Some Dentists may also use a Canadian Dental Association claim form, which is also acceptable.
Claim forms can be found on Great-West Life’s website.
Indicate at the top of the form if you would like this claim applied to the Healthcare/Dentalcare plan only, Health Care Spending Account only, or both.
Your Plan Member ID Number is your RRC Employee number and can be found on your Great-West Life ID card.
Attach all original receipts to the claim form. If you are coordinating with a spouse’s plan, attach the Explanation of Benefits (EOB) received from their insurance company.
In the event a receipt is not available when purchasing glasses or contact lenses, Part 9 of the Healthcare Claim form can be completed by your Optometrist, Optician, or Ophthalmologist to be eligible for reimbursement.
The claim form must be signed by the Employee, not the person(s) for whom the claims are being submitted.
Make a photocopy of the claim form, receipts and any other attachments in the event the claim is lost in the mail. Originals will not be returned.
Direct Deposit for Claims Payments
You can have your benefit cheques automatically deposited to your account by Great-West Life using Direct Deposit.
With Direct Deposit, there are no payment delays due to mail disruptions, no chance of cheques being lost or stolen, and no need to deposit your cheques in person.
Great-West Life will deposit cheques directly into your account with any credit union, trust company or bank in Canada. There is no charge for this service.
If you sign up for Direct Deposit, you will receive an e-mail notification when your claim has been paid. You will also have access to an online Explanation of Benefits.
Remember for faster claims submission, you can submit your own claims online through GroupNet.
Transitioning to college life can be tough and may contribute to loss of sleep and fatigue. Sleep debt is the cumulative effect of not getting enough sleep. It is what leads to mental and physical fatigue.There are a lot of choices to make when you enter post-secondary education. Choices that might help you balance your demand include whether to work, how many classes to take, and how long study time should be. There are two main reasons for lack of college student sleep:
Late night studying
“Social” commitments and late night partying
You can’t give up either of the above on a consistent basis. But your body needs sleep on a consistent basis, and this conflicts with the trappings of a successful and fun college life. Here are some tips and information that can help you with sleeping as a College student.
Did you know that everyone has their own unique sleep needs? You should be able to go to sleep at the same time, get up at the same time and feel rested during the day. Find out how much sleep you need by trying to get 7-8 hours of sleep a night for a week, see how you feel and adjust from there. No need for naps. It may take a week to adjust, being sleep deprived students that you are, but you can do it. The National Sleep Foundation recommends that adults get 7-9 hours of sleep at night.
According to the National Sleep Foundation hitting SNOOZE does not help. It actually makes you more tired throughout the day. The snooze button is one of life’s little luxuries. At best, it’s a psychological crutch. At worst, it’s throwing off your brain chemistry for the day. As well, it’s certainly not helping you get any real sleep; you do not make it back to REM sleep that helps you feel rested. Set your alarm for when you need to get up, get up and give yourself time to get ready without being rushed!
Are you often feeling “run down” Did you know?
Being sleep deprived impacts the immune system. Our ability to fight off infections becomes more difficult. This puts us at risk during cold and flu season, which is now!
The heart and lung function is adversely affected by lack of sleep and is associated with worsening chronic lung and heart disease and high blood pressure.
A common myth: Watching TV helps you sleep. This is untrue as TV is stimulating and can interfere with falling asleep.
Tips for sleep:
Turn off your cell phone. Pick a time, like after 10pm to turn off your phone so its not a distraction
Set yourself clear boundaries. Keep a regular sleep wake cycle, tell yourself you will only stay out so long, and stick to it.
Have a study buddy. You can keep each other on tract and on time.
Exercise. Daily activity can help you get a deeper more restful sleep during the night. Experts generally recommend exercising at least 2-3 hours before bed. However, everyone is different, so try to fit exercise into your schedule where you can. For tips on exercise see our previous blog.
Put your computer to sleep. Bright screen savers can be distracting and keep you from sleep.
If your fatigue does not improve with consistent restful sleep, seek medical advice as you could have a medical condition resulting in your fatigue. For depression, sleep apnea, anemia or diabetes to name a few.
Researchers believe lack of sleep may contribute to mental health problems such as depression and anxiety in College students. For more information on mental health and sleep see Mental Health Canada.
Services at Red River College such as counselling, tutoring and academic support check out the RRC student services website click here. These services can help relieve some of the burdens causing you to miss out on sleep.
Visit us next week for info on stress and tips for dealing with it.
From Health Services U of M Practicum Nursing Students
For those looking to enjoy Thanksgiving and all the trimings, The Canadian Diabetes Association has a great Top 10 tips for enjoying the time and leaving the table with that satisfied but not overstuffed feeling. There are those who do not have the chance to enjoy such a dinner. You may want to consider the Winnipeg Harvest Share your Thanksgiving program by filling a bag to help those less able to enjoy the time. From Health Services
Yes they are small and it makes one squeemish to think about them…but they are a reality. They are persistent and they are found in all areas of life, whether in a hotel, upscale apartments & hotels, transit, theatres and everyday dwellings. They ride into your life on electronics, furniture, used clothing and from the last holiday destinations.
As much as we don’t like them, they are an issue and it is best to be alert and prepared. They do not cause or spread disease but the bites can be itchy and if scratched, like any other bite, can become infected. Using anti-itch or bite creams can help.
Most importantly do not ignore them, they hide in light and come out at night. Below are some ways to address this issue. If planning to use chemicals call a professional.
Below are some non-chemical ideas. There is a Winnipeg registry on places that have had or have bedbugs in Winnipeg or if you are reporting you found them. City of Winnipeg is also an excellent resource.
Some non-chemical ways to treat Bed Bugs include:
Place dry clothes into the dryer on high heat for a minimum of 15-20 minutes. This will effectively kill all stages, including the egg stage, without damaging the clothing.
Alternatively, wash bedding and clothing in hot water (120oF) and laundry detergent.
Use hot steam along baseboards, wallpaper, cracks or other areas where Bed Bugs and eggs can hide. Remember, if they can get into a space, they are likely there.
Vacuum often with strong suction all possible places with Bed Bugs including the mattress, box spring, bedding and surrounding area. Scraping of the small grayish white 1 mm eggs has to occur to remove them. Vacuum daily and empty vacuum immediately and place into a sealed, tied up garbage bag and dispose of in the regular garbage.
Use a scrub brush to remove Bed Bugs and eggs from the seams of mattresses.
Stuffed toys can be put in the clothes dryer for a minimum of 15 to 20 minutes on high heat.
If the material is heavily infested, treat with a properly registered pesticide or hire an exterminator to treat your location or seal up in plastic and remove the infested material . If feasible and practicable, if throwing out furniture, beds or bed frames that are suspected of having Bed Bugs damage them so that they are unusable to prevent someone from picking them up and taking them home. Wrap in plastic before taking them out to the garbage or down a hall. If large put a sign to not use. If possible treat the infested materials with heat above 120oF or 49oC
Do not bring materials into a new location or from a location where Bed Bugs may have been present or are a current issue. Bed Bugs are easily and commonly transported from location to location on anything that can hold or hide bed bugs. This includes literally any household items, electronics, books that may have potential hiding spots.
Treating materials that are infested with Bed Bugs by using cold temperatures (below 0oC) is NOT an effective method for control as the temperatures need to be well below what normal household freezers can provide. It can be used to slow down adults and nymphs so that materials can be properly washed, dried or vacuumed. Cold temperatures at this level will not be an effective control for killing eggs. Do think because it has been outside in the cold, it will kill them, it won’t.
Placing bed legs in protectors, using bed-bug proof mattress covers and pillow cases, and double-sided tape around frames can help catch them.
Sixty percent of all skateboard injuries happen to children under 15 years old and are predictable and preventable. Make sure your child has a good helmet and all the other safety equipment. After watching the incredible display by Tony Hawk at Polo Park and the great example they showed in wearing all their safety gear, it is important to reinforce safety habits. The height of the ramp was breathtaking. After it was over and as I was picking up my son, I could not help but notice the number of skateboarders trying out their skills. Some had safety gear, some did not. We can use professionals’ habits of safety to reinforce that it is the right thing to do. In our communities do we ask skate parks to post signs that encourage wearing of safety gear?
Did you know we have a fantastic kids safety resource at our fingertips? A number of Canadian child safety groups got together and now you can connect to them under Parachute!
They have free downloads on many topics from a quick reference on how to spot a concussion in sports to home and recreational (don’t forget about summer water safety!) activities for kids and their parents.
There is a volunteer group called ThinkFirst you should check out. Chapters are across Canada and they support child safety and could likely use some more volunteers to spread the word about child safety.
Did you know that sitting for prolonged periods of time can be damaging to your health?
According to a new article on MSNBC.com, several health experts say that new research is suggesting that people who spend the majority of their days sitting – whether it’s in school, at the office, in the car, or in front of the TV – are at higher risk for developing obesity and heart disease even if they exercise regularly.
Some companies are jumping on a new trend to help encourage their employees to stay healthy at work by offering them access to wellness programs and onsite gyms throughout the work day, as noted in a recent CTV interview. These companies have found that their workplace fitness initiatives were having a positive effect, noting their employees seemed “healthier and happier”, and came to work with more awake, alert, and energetic.
So how can those of us who spend the majority of the day behind a desk get more active at school, or on the job? If your workplace or school has an on-site gym, take advantage. If at all possible, try and go when you have a free period or lunch in order to break up all the sitting down you’ll be doing during the day.
Don’t have access to a gym? There are plenty of simple things you can do in the office or at your desk to help increase bloodflow throughout the work or school day:
Try swapping out your regular desk chair with an exercise ball, which helps to improve posture and balance
Use your breaks to move around; take a quick walk, go outside, anything to get you up and away from your desk
Skip the elevator – use the stairs
Suggest walking meetings when appropriate instead of traditional table meetings
Check out these articles from ABC News and Livestrong.com for more ways to stay healthy and active at work, or watch the video below for easy exercises you can do around the office, or at your desk throughout the school or work day.