ENGAGE Employee Development

Featured training for June 2017: Verbal De-Escalation Skills

Red River College is introducing new verbal de-escalation training for the approximately 1,200 RRC faculty and staff who work on the “front lines” with students and other members of the community.

RRC Internal Trainers L-R: Shane Dubyk, Kathleen Scribner, Rick Lange, Angel King, Larissa Kylmkiw, Lisa Jamieson, Steve Lawrence

The Verbal De-Escalation Skills 1-day workshop will enable you to organize your thinking about how behavior escalates and how to respond appropriately in the moment.

This training will kick off at EDC and NDC in June 2017. Other campuses will start to receive training in Summer and Fall 2017, based on timing preferences.

The seminar will then be delivered on an ongoing basis at several College locations each year to ensure that the training reaches as many staff as possible.

Your facilitators are our own certified RRC staff (certification is through the Non-Violent Crisis Intervention Program delivered by the Crisis Prevention Institute CPI) – check out our esteemed group in the photo!

In this seminar, you will advance your skills to:

  1. Recognize signs of escalation in another person
  2. Respond with appropriate verbal de-escalation approaches
  3. Understand the RRC procedures to follow when responding to escalating situations

Please note that physical interventions are not covered in this training course.

All staff are welcome to register, but those who work directly with students and the community are specifically encouraged to attend.

June 2017 Dates and Locations

Notre Dame Campus

  1. June 8 & 9 (both half-days) –1:00 pm to 4:30 pm – Room A137 OR
  2. June 21 (full day) – 8:30 am to 4:30 pm – Room E305

Exchange District Campus

  1. June 20 (full day) – 8:30 am to 4:30 pm – Room P107, Roblin Centre OR
  2. June 22 (full day) – 8:30 am to 4:30 pm – Room P107, Roblin Centre

To register, please visit the LEARN Employee Registration Page and select your date and location.

For more information, please contact Jacqueline Wood at jawood@rrc.ca or call (204) 632-2944.


Red River College offers a range of in-house professional development and training programs for employees each year, driven by organizational strategy, interest and need.

Some workshops are delivered through Staff Learning and Development, while sessions others are coordinated or sponsored through specific departments and divisions, including the School of Indigenous Education, Teacher Education, Sustainability, Environmental Health and Safety, Diversity and Intercultural Services, Information Technology Solutions, Teaching Learning Technology Centre, and others.

No matter what stage of your career, there are professional development offerings for everyone.

College-wide workshops are promoted in the All Staff News email. Registration for most workshops is located on the Employee Development registration page.

You are encouraged to take advantage of the workshops available at the College and to have ongoing conversations with your supervisor about opportunities for learning and development!