Introducing Cheers for Peers!
Cheers for Peers celebrates who we are and what we do – and it connects our actions and behaviours with our College’s core values.
How it Works
You write a heartfelt note you write to a colleague that celebrates “going above and beyond”. The note references a specific action or behaviour, and is aligned to one or more of the College’s values.
Then two simple things happen:
- You give the colleague the note
- You place the carbonless copy in one of many Collection Boxes at all campuses
Once a month (or sooner), the copies are collected from the Collection Boxes by our Cheers Champions and distributed to Managers so that they can see the great work taking place among their teams. Where’s your closest box?
As a bonus, employees get points for both receiving and giving notes. Points don’t matter to everyone – but for those who like them, you can view your points total on your “HUB Ticker” which is now viewable on your main screen. When you hit the first point level, you can redeem your points for a homegrown RRC reward, or you can bank those points to a higher point level. The rewards menu is refreshed regularly, so check often to see what new rewards are available!
And, if you prefer to “donate” your points when you reach the first reward level, you can select the Student Supplies Kit reward, which will provide a student at RRC with a basic kit of student essentials, including a binder, notebook, and writing instruments!
Writing a “Valid” Card
In order to preserve the quality and integrity of the program, it’s important that cards meet some basic criteria. We call this writing a “valid card”.
- Date is legible
- Sender’s full name and department are complete and legible
- Receiver’s full name and department are complete and legible
- At least one College value is checked
- Accolade is legible and refers to a specific action or actions
Note: If you’re making reference to a student in your Cheers card, please avoid the use of specific names to protect confidentiality.
Our Cheers Champions are responsible for reviewing cards and confirming validity. Once validity is confirmed, the note is sent to the Manager and the giver and receiver both receive points.
If a card is not deemed valid (and this does NOT happen often!), the copy is forwarded to the SARC Co-Chairs who will reach out to the sender with feedback. In this situation, we can’t assign points but the card will still be forwarded to the recipient’s manager – this way, both the recipient and the manager still get to see the positive intent behind the card!
Examples of Great Cards
Cheers for…always checking in to see if I need help when I am getting ready for my presentations, like you did with my workshop last Tuesday. It was very helpful – you have a gift for easing others.
Cheers for…how you took that teachable moment last week with your student while handling it in such a gracious way. You have this amazing ability to model high standards and make it look easy. I look up to you in this way!
Cheers for…how you and your subcommittee developed a communication plan which has already translated into great new posters, a new microsite, and some event promotions. How you find the time to do this, in addition to the core work of your job, I will never know. My hat is off to you.
The Role of Managers
Cheers for Peers is for everyone, from everyone. It’s not a “top-down” program. Managers are encouraged to participate in the program like everyone else. However, resources have been developed to help managers make the best use of the program with their teams.
- Info Session for Managers (recorded in the ETV Studio on Sept 28, 2016) – NEW!!
- Cheers-for-Peers-Manager-Guide Fall 2016
- Cheers for Peers FAQ (for managers and employees alike)
Point Structure and Rewards Menu
The Cheers for Peers program values not only those who receive cards but also those who write them! Providing the personal feedback that goes into each card is critical to the program’s success. As a result, both card recipients and senders receive points as follows:
Receiving a Card = 20 Points Sending a Card = 10 Points
|Point Level||POINT VALUE|
Based on this structure, it takes 25 cards received to reach a Level A Reward. Of course, for most of us, the “magic number” will come from a mix of giving and receiving cards.
For those who like the points, the very best way to get your total growing is to write a card. This also inspires those around to do the same. Before you know it, your points will take off, and you’ll experience the true meaning of Cheers for Peers – making a difference by recognizing someone.
The Rewards Menu reflects the very best of what we do at Red River College. Almost all of our rewards are developed right here at RRC as products, services or “experiences”. This approach not only allows us to re-circulate our program costs back into the College, but more importantly, it’s our way of celebrating the amazing things that take place at RRC.
A modified version of this reward menu is available for regional campuses. Contact your Cheers Champion, your Regional Manager or e-mail for more information if you work at a Regional Campus.
Here are our rewards!
|Reward||Total # of Rewards Available Per Year||Restrictions and Notes|
|Student Supplies Kit (Notebook, Binder and other Essentials)||50||Available anytime, distributed to a student through the SA on your behalf|
|Graphic Design Poster from the Graphic Arts Poster Sale||6||Sale is in December each year|
|Patio Planter filled with Culinary Herbs for the Summer BBQ Season||15||Available mid-April each year|
|Soup of the Day Named After You, Selected By You!||12||Available anytime|
|24-Page Photo Book For Cheers Notes Plus a $5 RED Card||50||Available anytime|
|$10 RED Card||90||Available anytime|
|Pair of Tickets to a regular season Manitoba Moose game||1||Available during regular season|
|A lunch with the President at NDC||4||Available 1 per quarter, based on President’s schedule|
|1-night stay in RRC Residence (single occupancy room)||4||Available late May to Mid-August, subject to residence availability|
|Front of the Line Brunch with Santa Tickets (max 3 tickets, either 2 children + 1 adult or 1 child and 2 adults)||1||Award must be redeemed during the regular ticket sale period each year|
|Private movie screening of your choice at the Cave for up to 25 people, with Popcorn||1||Available throughout the year, subject to SA approaval and availability|
|Use of the Bike Blender for your personal or work event – blend up frozen beverages using pedal power!||12||Available year-round. Restrictions on use apply. Contact SARC for details.|
|Vermicompost bin (an indoor year-round composting kit)||1||Available year-round.|
|Snowblower Inspection and tune-up, on site at NDC||1||Available in Fall to early Winter each year.|
|Chainsaw sharpening and inspection, on site at NDC||1||Available in Fall to early Winter each year.|
|Oil Change with oil provided, on site at NDC||2||Available year-round with an appointment|
|Monthly chamber event||2||Dependent upon offerings available and time of year.|
|Lunch at Jane’s Restaurant||30||Available anytime, for use during regular Jane’s operating hours with reservation only – see website for details|
|Campus Store/Print Shoppe Gift Certificates||14||Available anytime|
|Income Tax Services Gift Certificate to RDK Chartered Accountants||4||Available anytime for use at NDC Tax Kiosk in Library Hallway during income tax searon|
|Eco-Pass for 1 month||TBD||Available anytime|
|A 3-hour hour guest DJ role on Red River Radio (basic training included)||1||Available anytime, time slot to be selected with key contact|
|Dinner at Janes Restaurant plus 1-night stay in RRC Residence (rooms are single occupancy – you can select 1 or 2 rooms)||4||Available late May to Mid-August, subject to residence availability|
|5 x Drop-in Fitness ‘Five Pack’ (drop in and take part in up to five individual fitness classes of your choice)
2 for 1 Continuing Education course – select Applied Arts of Communications Courses (see SARC for details)
Thermea Experience and Bath Robe
Spay/Neuter Animal at Notre Dame Campus
Ten Spa Metro Manicure
Teeth Whitening at Notre Dame Campus
Restrictions may apply to start dates (see SARC for details)
Available January to March each year, restrictions apply (see SARC for details)
Please note these important conditions to our rewards:
- Our reward menu will be refreshed from time to time – new rewards will be added to keep things fun and interesting! Stay tuned for more rewards coming soon!
- All rewards are subject to limited quantities
- If you reward is not available when you wish to redeem, you will be invited to do one of three things: select another reward from that level, wait until the new fiscal year when more rewards will be available, or bank your points for a higher level reward
- All rewards are first come first serve – rewards will not be reserved under any circumstances
- Some rewards have restrictions on use (personal versus College use etc.)
- Some rewards have collection restrictions (times of year etc.) although you can redeem as soon as you are ready
- All rewards are subject to change
- The Staff Awards and Recognition Committee reserves the right to update this reward list at any time.
Redeeming A Reward
Redeeming a reward involves a few easy steps.
Go to your HUB Ticker where you see your points. When you reach the 500 point level, a link will appear for you to contact email@example.com (please note that no one can send this e-mail on your behalf). Click on that link, and it will ask to you provide the following information:
- Your full name
- Your position title and department
- Your e-mail address
- Your office phone number
- Your room number and campus
- Your requested reward from the menu
- The point value of the reward
(Note that incomplete information will delay the next step of the process.)
Next, you will receive an automatic ‘e-mail receipt’ to indicate that your request has been received.
Within 5 business days, you will receive a ‘redemption e-mail’ indicating that your reward is confirmed, as well as instructions on how to redeem it. At this time, the appropriate number of points will be taken off of your total.
Some rewards can be collected right away, whereas other rewards can only be collected at specific times of the year and may have additional restrictions. Therefore your e-mail will include:
- Contact information for your reward provider (they will also be copied on the e-mail)
- Pick-up location and hours if these are known (in some cases you will need to speak directly with the reward provider)
- Any restrictions on time of year that the reward can be redeemed
- The deadline, if any, to pick up your reward
- If there is any issue with your requested reward, the e-mail will indicate alternative options.
Based on the instructions in the e-mail, you can collect your reward at the appropriate time!
Get to Know Your Cheers Champions
Cheers Champions play a key role with the program. Once a month, they collect the cards from their assigned Drop Box, confirm card validity, enter points into a database, send the copies to Managers, drop off notepads where needed.
Most importantly, they champion the program wherever they go, and listen to your feedback!
Each Champ is responsible for a geographic region that surrounds a specific collection box.
If you have a problem with a drop box, need another notepad in your area, or have questions about the program, you can contact your Cheers Champ!
Interested in becoming a Cheers Champion? We invite interest at any time. If all Champ positions are filled, we will keep you on our waiting list! See the following information and application.
For more information about Cheers Champs or Drop Boxes, or to submit your application, e-mail: firstname.lastname@example.org