August 28, 2017 • Written by Linda Fox
Red River College Library extends a warm welcome to all new and returning staff and students. We are here to support you as you learn, teach, study and move forward in your careers.
Your RRC Library offers so much more than books! Take a few minutes to get familiar with the spaces and services we provide you.
The Library Spaces
The Libraries at the Exchange District Campus (EDC) and Notre Dame Campus (NDC) provide you with reading areas, study spaces (individual and small group), media viewing areas, computers, printers, copiers, and a scanning station.
Loads of Resources
All students and staff have access to the Library’s books, e-books, journals, e-journals, databases, DVDs, streaming video, and audiovisual equipment. What you see when you walk in is just the tip of the iceberg, and many of our digital resources may be accessed in the comfort of your home and on your mobile device.
>> Learn about our new OneSearch discovery system
>> Browse our Subject Guides
Services to Support You
The staff at the Library will help you:
- Locate information for assignments, research, instruction, personal use
- Use all types of Library resources and search tools
- Work with computers and applications such as Microsoft Office
- Troubleshoot technical issues, including wireless and account log in
- Find your way around the College and locate people who can help you
>> Learn more about RRC Library Services
Most importantly, we want you to know that you can ask us anything! We are here to support you!
August 28, 2017 • Written by Mark Nelson
Would you like to be able to search for books, articles, videos and eBooks in one place? The Red River College Library now has OneSearch.
OneSearch is the name of the EBSCO Discovery Service (EDS) which searches the print material and audio/visual resources owned by the Library. It also searches the thousands of EBSCOhost ebooks and journals to which the Library has access.
Reference: OneSearch Library Guide
Look for OneSearch in a brand new red search box on our home page, or click the link on the left to be taken directly to the OneSearch search page.
The benefit of OneSearch is finding everything, regardless of the format, which is relevant to your needs. Of course, should you want to search the resources individually, such as the Library catalogue for print books, or a subject specific database for articles, you can choose to do that.
More detailed OneSearch instructions may be found here: OneSearch Library Guide
August 24, 2017 • Written by Mark Nelson
The Red River College Library continues to receive inquiries about the wireless network. As usual we try to answer all our patron’s questions, though it must be said that we do not control or manage the wireless networks here at RRC. At the Library we are wireless users, just like you!
At RRC, the Information Technology Solutions department manages the wireless networks. Even though we do not control the system, the Library is always here to provide tips as to the best way to use the wireless system.
Lesson #1: Always use RRCWireless. Don’t use RRCGuest!
The network you need to connect to is named RRCWireless.
A common problem that occurs is users try to connect to the network named “RRCGuest”. This network is for guests to the college and is not meant to be used by students and/or staff.
Connections to “RRCGuest” require a special username and a password that must be obtained in advance, by making a CASELOG request to Information Technology Solutions. The Library does not know any of the usernames and/or passwords and we cannot issue you with one.
Lesson #2: Make sure you use your correct username and password
The RRCWireless network does not operate like an open wireless, such as the wireless at “Starbucks” or “McDonald’s”. A user needs to enter their username and password to obtain a connection. When challenged, use your normal RRC network username and password to login.
After you enter your username and password, you may be asked whether you “trust” the network you must say “yes” and “accept” the connection to the network.
Lesson #3: Are you a Returning Student? Forget this Network!
If you are a returning student, you were likely required to reset your password over the summer. When you return to the college, you have to make sure that any of your devices, such as cell phones or tablets, also have your new password in their settings.
Q: How do you do update your wireless password?
A: Forget this network!
Just ask your device to “Forget this Network” and then setup the network fresh.
Lesson #4: Lockouts
If your device was set with an old password, keep in mind that it was actively connect to the wireless with an incorrect password. This would have caused the college’s wireless system to lock out your device. Unfortunately, when you attempt to reconnect with your username and a correct password you may still be locked out!
Wait 30 minutes after you “Forget this Network” for your locked-out device to be re-allowed to connect to RRCWireless.
Please note, those staff and students that have College-issued laptops and devices, should submit a Caselog if they have troubles connecting to the Wireless network
However, the RRC IT Department will not normally support those that have personal devices. If you have a personal device and you can’t seem to get it connected to the RRCWireless, you are welcome to visit one of the Library Helpdesks for face-to-face support:
- Roblin Centre Lower Learning Commons: Weekdays 8:00AM to 4:00 PM
- Notre Dame Campus Library Computer Lab: Weekdays 8:00AM to 4:00 PM
Library Helpdesk staff are great at helping students diagnose wireless issues!