Replying to your voicemail messages by telephone

Replying to your voicemail messages by telephone

When you reply to a message by telephone, you can reply to the sender only, the sender and all other recipients, and recipients that you add to your reply. To reply to a voicemail message by telephone, follow these steps:

  1. After listening to a message, press 4 to reply to the sender, or press 42 to reply to the sender and all other message recipients.
  2. Record your reply using the following keys as you record:
  3. Key Action
    8 Pause/resume
    # End recording
    Cancel
    0 Help
  4. Press # to send the message, or press 1 to add more recipients and hear other message options. Use the following keys to select message options, and follow the voice prompts to send your message:
  5. Key Action
    1 Change addressing
    2 Change recording
    3 Set special delivery
    4 Review message
    Cancel
    0 Help
    NOTE:
    When adding a recipient, the system defaults to the “spell by name” format. To change to the “dial by extension” format, press ##.
  6. After you send your reply, follow the voice prompts to manage your original message.


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