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ALERTS

NEWS

  • Colleague system maintenance outage on October 26, 2017 @ 7:00 am (10/18/2017) -

    Due to Colleague system maintenance on Thursday, October 26, 2017 at 7:00 am to 7:30 am –  Colleague, WebAdvisor, Self Service, RRC Reporting and CRM Recruit may be unavailable during the update.

    All other non-Colleague related systems, such as Case Log,  LEARN, etc., will be available and unaffected during the service period.

     

     

  • Update of HUB link for “Colleague WebUI” (10/18/2017) -

    We will be updating the HUB link for “Colleague WebUI” to provide access to the new UI 5.3.1 version of Colleague on October 20, 2017.

    Ellucian has prepared a short Quick Tour video of the new interface so that you can review the changes from our current UI 4 version.

    Please check out the video at: Colleague UI 5.3 Quick Tour

  • Office 365 Now Available to Students (3/28/2017) -

    On Monday, March 27 2017, Red River College IT Solutions began process of providing all currently registered students with access to Microsoft Office 365. Registered students should now be able to use the online version of Word, Excel, PowerPoint and OneDrive. In addition to the online versions of these applications, students now have access to download and install the Microsoft Office 2016 suite on up to 5 devices. Further documentation and frequently asked questions related to Office 365 are available on this site under Help …

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  • SHARE is now TEAM SITES (1/6/2017) -

    Over the next few weeks, we’ll be migrating SHARE and integrating all Team Sites, Documents and Forms into TEAM SITES. The changes will allow you to access all of your personal information, as well as College documents and forms, in one spot. The transition will be gradual as we move your sites into the new structure.

  • College SharePoint Summer Maintenance (6/24/2016) -

    2016/07/14 All updates were successful.

    ITS will be doing SharePoint Maintenance from July 6th to July 13th.

    The following sites will not be available on the following dates:

     Library.rrc.ca  on July 6th Air.rrc.ca on July 11th Connect.rrc.ca  on July 13th

    For more information contact Grant Szpak @2446.

  • New Electronic Staff VPN Application Process (5/20/2016) -

    We have a new electronic process for staff VPN account applications.  This replaces the previous paper form for applications.

    The new electronic application can be found here:

    https://hub.rrc.ca/Maestro/Start/MP034

  • Student Email upgrade continuing into May 16th (5/16/2016) -

    IT Solutions is in the process of upgrading the Student Email System to utilize Office 365.  The process is still ongoing and Student email will continue to not be fully functional until completion of the upgrade.  It is expected that Student Email will continue to be unavailable on Monday May 16th.  Once the upgrade is completed, notices in this space, Caselog and on the login page for Student Email will notify you of its completion.

     

  • Red River College’s Student Email is getting a new look! (5/6/2016) -

     

    On May 16, Red River College is rolling out a new Student Email system (powered by Office 365), which will enable you to access your email, contacts, and calendar from virtually anywhere. Stay in sync and on schedule with Outlook, and coordinate more effectively with classmates and Instructors. The new Student Email will not change how you send email from Learn, but it will provide additional communication enhancements to you.

    You’ll be sent further information regarding this change to your current student email.

    Student Email will not …

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  • Resolved -May 3rd 2016 – Issues with Scan to Email on Xerox Copiers (5/3/2016) -

    ITS is currently working to resolve an issue with Scan to Email from Xerox copiers.  An update will be added to this post once the issue is resolved.

    Update – The issue has been identified and resolved.

  • DROWN Attack Exploit Prevention (3/14/2016) -

    IT Solutions has identified an web server exploit called DROWN that was recently released and worked with support staff to remove the potential vulnerability on a limited number of the College web servers.  The work completed was from a preventive maintenance perspective, no issues with this vulnerability were detected.

     

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